And this is with simplified crosshairs enabled. It takes 8 - 10 seconds for the crosshairs to show and then the crosshairs really lag when moving around the screen. I always use 'Region' capture and it seems as though SnagIt is spending cycles trying to outline (with dotted yellow line and arrows) a particular window where my cursor is when I click my capture shortcut. I'm encountering the same performance issue with multiple monitors (see diagnostics below). My takeaway is if you use more than 2 monitors, get a graphics card that supports the number and type of monitors you have. I have found this issue as I run 2 -3 stock trading programs simultaneously on this computer and I use Snagit to capture video on stock activity during my trading. So if you add more monitors you are going to see less performance from all if you are running programs at the same time that have a lot of active graphics. Most off the shelf computers are only designed to support 2 monitors. In my opinion, I believe there is a direct link between the amount of ram you have and the type/capabilities of the Graphics card you have to support the monitors you are trying to use. But enough rambling, I do run Snagit on my laptop with a similar processor and ram and have found the issue does not happen as frequently which does imply that having multiple monitors is an issue with running Snagit. I even went and upgraded to Snagit 2020 to see if it would solve the issue and It did not.

The last time it happened was right after the last windows update was uploaded and the delay was so bad that I did contact Snagit Tech support to see if the latest update was being reported as an issue. I have experienced this same issue on a few occasions and have not been able to pinpoint a direct link to what I'm doing when it happens. Just an observation to add to this issue, I have a Dell desktop with i7-7700 CPU 3.60GHz processor with 16GB of ram using 4 each 22' 1920X1080 monitors for just over 2 years.

Sharex screen recording slow